Client Testimonials
See What Clients are Saying About Us
Melissa Nicholaw

Working with Susie and Lock is like working with your most competent friends. I needed someone who was easy to talk to, could relate to me in terminology I understood, and who was patient enough to answer all my questions. After ending my association with a previous agent, these two were like a breath of fresh air. Susie was off and running before we even signed our contract with Highland Commercial. Susie was already thinking about our future tenants during my interview with her!
Charlie Maier

I have dealt with Lock Richards in multiple transactions over the years. The first two words that come to mind are: honesty and fairness. He has a big reputation in our area for honesty and in my dealings has always been extremely fair. Professionalism is another strong trait he possesses. He is connected with the right people to make deals happen. His knowledge of the commercial/industrial market is unsurpassed by anyone in this area. Lock is a detail oriented broker. That is so important, I want to have all my bases covered and don’t want any repercussions down the line. That’s why I trust the details to Lock. Needless to say I have been extremely satisfied with Lock and would never consider working with anyone else. If you are looking for results Lock is the right person for you.
Jeff and Sue Thomsen
Highland Commercial (Lock and Susie Richards) has been our Real Estate Broker and Listing Agent since 2007. We cannot say enough good things about our business dealing with them. We have found them to be knowledgeable, conscientious, personable and sincere. Integrity definitely describes their personal life as well as their business practices. We do not hesitate to recommend them.
Charles Litton

“For over fifteen years, we have partnered with Lock Richards (Highland Commercial) in all of our commercial real estate ventures. Lock’s professional expertise has helped guide our organization to the successful completion of numerous transactions. Lock’s professional demeanor, creative solutions and integrity contribute to a positive business experience. We proudly recommend Lock Richards, Highland Commercial, for your commercial real estate needs.”
Bob Zucca

It has been an awesome experience working and establishing a relationship with Lock Richards. When it comes to commercial real estate, I value Lock’s excellence in service, integrity and professionalism. His knowledge and experience are immeasurable. Having worked with Lock for over a decade, his market knowledge in the changing real estate climate has been an incredible tool for our real estate investments. Lock is a problem solver with an impeccable approach to detail. You can count on Lock to get the job done efficiently, with thorough research and timeliness. Lock is an asset to anyone searching for the highest level of service in the Commercial Real Estate market in Nevada County. Since coming to know Lock professionally, he has also become my friend. He is a man of integrity and a wonderful husband and father. I truly value our relationship and look forward to the future.
Phil Carville

This is the ‘go-to’ firm for commercial real estate in Western Nevada County. They have the most listings and the best knowledge of properties, both on the market and those which are likely to come on the market soon. They also have the tools to compile information that helps price and buy real estate: demographics and market knowledge. They constitute a great team: Lock handles more of the for-sale transactions while Susie handles leasing. They are committed to service.
Karen Perillo

It certainly is time to celebrate! This one was on the books for almost four years…and thanks to the hard work of many we were able to finally sell. You had the brunt of the work with this buyer during the long months/years of waiting until DRE was satisfied with the changes…I truly appreciate your efforts and know how frustrating the process seemed along the way. Kudos to you!!!!
Kathy Sarmiento

I highly recommend Susie Richards and Highland Commercial. She has helped me secure several sites and always comes through for me. Susie is consistently patient, responsive, and gracious no matter how difficult my requests are. I feel I can totally trust her honestly and integrity as she guides me through the negotiations and decision making process. Leasing space isn’t something I do every day so it’s reassuring to know that there is someone like Susie to turn to for solid advice and support.
Caleb Dardick

Susie Richards is a marvel! She worked tirelessly to find a new home for our organization when we had to move for the first time in over a decade. Susie came to know our space, operational and budget needs better than I did. And thanks to her efforts, we found the right place – large enough to grow into but one we could afford and located where we wanted to be. Susie always went the extra mile for us and never wavered in her confident assertion that the right property was out there for us. I cannot recommend her highly enough.
Jennifer Tanner

In the Grass Valley area I work exclusively with Susie Richards as my tenant broker. She knows the market, developers, and landlord’s very well and is thoughtful about the transaction and goes above and beyond what I would expect and always has great suggestions as to how we can form the transaction in the most advantageous manner for our company. She has a great reputation in the real estate community and is well respected; therefore, when she is representing Dignity Health our business is taken seriously. She works hard for us on usually on short deadlines and I very much appreciate it. In addition to a great business mind she is fun and a joy to work with and in a high stress environment that is a very pleasant bonus.
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